From Lapchi website: Lapchi Rugs are showcased in homes, offices, and hotels worldwide. From the Mount Vernon Library in Virginia to the Four Seasons Hotel in Washington to homes in neighbAORoods not unlike your own, people with a passion for design choose rug maker Lapchi.We have been in business for more than 30 years serving customers from all over US, Canada and Europe. Our mission is to provide a superior quality rug at the most competitive price. If you find any shortcomings in your buying experience, please let us know and we will do whatever it takes to make it right. Your satisfaction is our ultimate goal.